Phlebotomist I

Job Description

Position Summary:

• The Phlebotomist I (Patient Services Representative I) serves as the primary point of contact for patients, performing quality blood draws and specimen preparation for lab testing while maintaining patient trust, safety, and confidentiality.
• The role emphasizes process excellence, accuracy, and professionalism in a patient-facing environment.

Primary Duties & Responsibilities:

• Perform daily phlebotomy and specimen collection activities accurately and on time.
• Prepare and process specimens following established practices and procedures.
• Maintain required records and documentation for patient samples.
• Create a professional, safe, and welcoming environment for patients.
• Demonstrate strong organizational commitment and promote a positive image to patients, colleagues, and the public.
• Perform forensic and clinical specimen collection as directed by supervisor.
  Adapt to flexible scheduling needs, including weekends, holidays, on-call, and overtime.

Required Skills & Experience:

• Quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric patients.
• Minimum 6 months phlebotomy experience required; 1+ years preferred.
• Customer service experience preferred.
• Proficient in keyboarding/data entry.

Education & Certification Requirements:

• High school diploma or equivalent REQUIRED
• Phlebotomy certification preferred (Required in CA, NV, WA)
• Medical assistant or paramedic training preferred

Additional Requirements:

• Flexible availability to meet staffing needs.
• Commitment to patient confidentiality and adherence to safety standards.