Phlebotomist III – Floater

Job Description

Position Overview:

• The Phlebotomist II / PSR II serves as the frontline representative for patients, providing quality blood specimen collection and ensuring accurate processing for laboratory testing.
• This role combines clinical skill, patient interaction, and administrative accuracy while promoting trust, safety, and professionalism in all interactions.
• Assignments may vary across patient service centers, physician offices, or other clinical settings.

Key Responsibilities:

• Draw blood specimens safely, accurately, and skillfully from patients of all ages (pediatric, adult, and geriatric).
• Prepare and label specimens in accordance with established procedures.
• Verify patient demographics and obtain signatures post-venipuncture to ensure accuracy.
• Maintain documentation and required records with precision and compliance.
• Demonstrate professional, courteous, and empathetic communication with patients, peers, and supervisors.
• Promote a safe and clean work environment, adhering to all health, safety, and company protocols.
• Travel and rotate between multiple locations, including patient service centers and physician offices, as needed.
• Perform duties independently with minimal supervision, exercising judgment in accordance with established procedures.
• Participate in training, process improvement initiatives, and continuous learning.
• Uphold company policies, dress code, Employee Health & Safety standards, and Everyday Excellence Guiding Principles.

Qualifications:

Education:

• High school diploma or equivalent required.
• Medical training (Medical Assistant or Paramedic) preferred.
• Phlebotomy certification preferred; required in CA, NV, and WA.

Experience:

• Minimum of 3 years phlebotomy experience, including pediatric, geriatric, and capillary collections.
• At least 2 years in a Patient Service Center environment preferred.
• Customer service experience in retail or healthcare preferred.
• Keyboard/data entry experience required.

Skills and Attributes:

• Superior phlebotomy technique across all patient populations.
• Ability to work in a fast-paced, high-volume environment with multiple priorities.
• Excellent customer service and interpersonal skills.
• Flexible and available for weekends, holidays, on-call, and overtime as staffing needs require.
• Reliable transportation, valid driver’s license, and clean driving record if travel is required.
• Strong judgment, accuracy, and attention to detail.

Work Environment:

• Patient-facing, high-contact environment requiring adherence to safety protocols.
• May involve travel to multiple sites on short notice.
• Must maintain a professional, patient-focused demeanor while performing duties efficiently.