Phlebotomist I

Job Description

Job Summary

• We are seeking a dedicated and patient-focused Phlebotomist I to join our team in Tallmadge, OH.
• As a Patient Services Representative I (PSR I), you will serve as the face of the organization, providing exceptional patient care while performing specimen collection and processing duties.
• The ideal candidate will possess strong phlebotomy skills, attention to detail, and a commitment to delivering quality service in a fast-paced healthcare environment.

Key Responsibilities

• Perform blood collection procedures using established phlebotomy techniques and protocols.
• Prepare and process specimens accurately for laboratory testing.
• Verify patient information and maintain specimen integrity throughout the collection process.
• Explain collection procedures to patients and help create a comfortable, trusting environment.
• Perform both clinical and forensic specimen collection and processing duties.
• Maintain accurate records, documentation, and patient information while ensuring confidentiality.
  Adhere to safety, quality, and compliance standards at all times.
• Work independently while managing daily responsibilities efficiently and accurately.
• Demonstrate professionalism and promote a positive image of the organization to patients, clients, and the public.
• Support organizational goals by exhibiting leadership behaviors and a commitment to process excellence.
• Maintain a clean, safe, and professional work environment.

Education

• High School Diploma or GED equivalent required.
• Medical Assistant or Paramedic training preferred.
• Phlebotomy Certification preferred.Certification is required for candidates working in California, Nevada, and Washington.

Experience

• Minimum 6 months of phlebotomy experience required.
• 1+ year of phlebotomy experience preferred.
• Experience drawing blood from pediatric and geriatric patients preferred.
• Customer service experience in a healthcare, retail, or service environment preferred.
• Keyboarding and data entry experience required.

Required Skills & Competencies

• Strong phlebotomy and specimen collection skills.
• Ability to provide high-quality, error-free work in a fast-paced environment.
• Exceptional patient interaction and communication skills.
• Strong attention to detail and accuracy.
• Ability to work independently with minimal supervision.
• Knowledge of specimen handling, processing, and documentation procedures.
• Commitment to maintaining patient confidentiality and HIPAA compliance.
• Excellent organizational and time-management skills.