Phlebotomist II

Job Description

Position Overview:

• The Phlebotomist II represents the face of our organization to patients, whether they visit as part of routine health care or for critical diagnostic insights.
• This role involves drawing high-quality blood samples and preparing specimens for laboratory testing while adhering to established protocols.
• The Phlebotomist II ensures patient comfort, builds trust, and maintains confidentiality throughout the process.
• Successful candidates may work in a physician’s office, patient service center, or other designated locations as business needs dictate.

Key Responsibilities:

• Perform venipuncture and capillary specimen collection with accuracy and professionalism.
• Verify patient identity and ensure proper labeling of specimens in the patient’s presence.
• Maintain accurate records and documentation in compliance with company standards.
• Prepare and process specimens for laboratory testing following established procedures.
• Uphold safety and infection control guidelines to maintain a professional environment.
• Deliver superior customer service and foster a positive patient experience.
• Demonstrate organizational commitment and promote a positive image to patients, clients, and the public.
• Travel and provide coverage at multiple locations as needed, sometimes with minimal notice.

Job Requirements:

• Ability to produce quality, error-free work in a fast-paced environment.
• Strong phlebotomy skills, including pediatric and geriatric collections.
• Ability to work independently with minimal supervision.
• Flexible availability for weekends, holidays, on-call, and overtime as required.
• Reliable transportation, valid driver’s license, and clean driving record (if applicable).
• Excellent communication skills and ability to handle multiple priorities in a high-volume setting.
• Commitment to company policies, dress code, and health & safety standards.

Education & Certifications:

• High School Diploma or equivalent required.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred (mandatory in CA, NV, WA).

Experience:

• Minimum 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• At least 2 years in a Patient Service Center environment preferred.
• Customer service experience in retail or service environment preferred.
• Keyboard/data entry experience required.

Additional Details:

• Training locations may vary based on trainer availability.
• Must demonstrate leadership behaviors, process excellence, and sensitivity to confidentiality.