Phlebotomist I

Job Description

Job Summary:

• The Patient Services Representative I (PSR I) serves as the primary point of contact for patients, representing the company with professionalism and care.
• This role involves collecting quality blood specimens, preparing samples for laboratory testing, and ensuring a safe, accurate, and patient-focused experience.
• The PSR I fosters trust and confidence by clearly explaining procedures and performing phlebotomy in a skilled, safe, and efficient manner while maintaining strict confidentiality of patient information.

Key Responsibilities:

• Perform daily activities accurately and in a timely manner under the supervision of the area supervisor.
• Collect and process clinical and forensic specimens following established procedures.
• Ensure a safe, clean, and professional work environment.
• Maintain accurate records and required documentation.
• Deliver excellent patient care while promoting trust and confidence.
• Demonstrate organizational values and maintain a positive image with patients, clients, and the public.
• Exhibit leadership behaviors and commitment to process excellence.

Job Requirements:

• Ability to deliver high-quality, error-free work in a fast-paced environment.
• Strong ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric experience.
• Flexibility to work weekends, holidays, on-call shifts, and overtime as needed.

Education

• High school diploma or equivalent required.
• Medical training (Medical Assistant or Paramedic) preferred.
• Phlebotomy certification preferred (required in CA, NV, and WA).

Experience

• Minimum 6 months of relevant experience required.
• 1+ year of phlebotomy experience preferred.
• Customer service experience in retail or service environments preferred.
• Strong keyboarding and data entry skills required.