Phlebotomist II

Job Description

Job Summary:

• The Patient Services Representative plays a key role in patient care, performing blood specimen collection and processing for lab testing while adhering to safety, confidentiality, and procedural guidelines.
• The PSR ensures a positive patient experience by clearly explaining procedures and providing skillful, accurate, and safe blood draws.
• This position may require flexibility, including weekend, holiday, and on-call shifts across multiple locations.

Responsibilities:

• Perform clinical and forensic specimen collection, including pediatric, geriatric, and capillary draws.
• Verify patient information and specimen labeling for accuracy.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Accurately document patient information and maintain required records.
• Demonstrate leadership, professionalism, and process excellence.
• Work independently with minimal supervision in a fast-paced environment.

Requirements:

• Three years of phlebotomy experience, including pediatric and geriatric collections.
• Phlebotomy certification required.
• Strong customer service and communication skills.

Education:

• High school diploma or equivalent required.
• Phlebotomy Certification required.