Phlebotomist II

Job Description

Job Summary:

• The Phlebotomist I serves as the first point of contact for patients at the Patient Service Center.
• This role requires exceptional customer service skills to assist patients with checking in, scheduling appointments, and ensuring a smooth workflow.

Job Responsibilities:

• Perform daily activities of the Patient Care Center with accuracy and timeliness.
• Draw quality blood samples from patients, forensic and clinical specimen collection and processing duties.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintains require records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
• Perform daily tasks accurately and on time under the supervision of the area supervisor.
• Collect both forensic and clinical specimens confidently and skillfully following established procedures.
• Prepare specimens for lab testing and maintain required documentation and records.
• Provide a safe, clean, and professional environment at all times.
• Deliver a high standard of customer service and professionalism to patients, clients, and team members.
• Promote a positive image of the company and demonstrate strong organizational commitment.

Requirements:

• High school diploma or equivalent.
• Minimum of 1-3 years experience.
• Phlebotomy certification preferred (Required in California, Nevada, and Washington).

Skills:

• Keyboard/data entry
• Leadership skills
• Process excellence skills.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Ability twork independently with minimal on-site supervision.
• Ability to provide quality, error free work in a fast-paced environment.

Other Desired:

• Medical assistant or paramedic training preferred.
• 1-3 years  phlebotomy experience preferred.
• Customer service in a retail or service environment preferred.