Phlebotomist II

Job Description

Job Summary:

• The PSR II serves as the face of the company to patients, assisting them during routine health visits or critical health decisions.
• This role involves drawing quality blood samples, preparing specimens for lab testing, and maintaining a professional, trustworthy environment while explaining procedures to patients.

Key Responsibilities:

• Perform daily activities accurately and on time under area supervisor guidance.
• Maintain a safe, professional environment.
• Confidently perform forensic and clinical specimen collection and processing following established practices.
• Verify patient demographic info, including initials and patient signatures post-venipuncture, confirming tube labeling accuracy.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.

Job Requirements:

• Deliver quality, error-free work in a fast-paced environment.
• Work independently with minimal supervision.
• Exhibit excellent phlebotomy skills, including pediatric and geriatric patients.
• Flexible availability for weekends, holidays, on-call, and overtime.
• Adhere strictly to company policies, dress code, health & safety, and guiding principles.
• Make decisions based on established procedures using good judgment.
• Reliable transportation, valid driver’s license, and clean driving record (if applicable).
• Ability to travel and work at multiple locations on short notice.
• Manage multiple priorities in a high-volume setting.
• Demonstrate superior customer focus, effective communication, adaptability to change, and business knowledge.

Training:

• Locations may vary depending on trainer availability.

Education:

• High school diploma or equivalent REQUIRED.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred (required in California, Nevada, and Washington).

Experience:

• Minimum 3 years phlebotomy experience, including pediatric, geriatric, and capillary collections.
• At least 2 years in a Patient Service Center environment preferred.
• Customer service experience in retail or service environment preferred.
• Keyboard/data entry experience.