Job Description
Duties:
- Performs inpatient and outpatient venipunctures, participates in performing data entry, and reception desk responsibilities as required.
- Performs phlebotomy (venipuncture, fingerstick, heel stick) according to established procedures.
- Identifies patients using two patient identifiers.
- Labels specimens and specimen containers accurately.
- Files patients lab reports, requisitions charges for the business office and sends reports to outside hospitals and clinics.
- Posts charges and reconciles invoices.
- Investigates complex bills, as needed.
- Researches and resolves any questionable patient orders.
- Enters patient demographic data accurately.
- Maintains required lab records and logs, collects statistics for reports and other clerical duties as directed by manager.
- Cleans and maintains equipment, centrifuges, and refrigerators.
- Records daily temperatures of all refrigerators in the phlebotomy areas.
- Orders supplies and maintains sufficient inventory to efficiently operate phlebotomy services.
- Assists in the training of new associates and students.
- Acts as a receptionist, greeting patients and answering phones within the laboratory.
- Performs patient registration and test ordering and specimen processing as appropriate.
- Documents and communicates information thoroughly and accurately.
- Utilizes equipment according to departmental guidelines, maintaining all equipment as per guidelines.
- Ensures equipment and supplies are maintained in appropriate working order.
- Evaluates and utilizes inventory appropriately, assists with inventory control as needed.
- Maintains a neat and clean work area.
- Disposes of waste appropriately.
- Cleans bench areas and equipment.
- Restocks supplies as appropriate.
- Maintains the washroom and performs washroom functions as appropriate.
- Promotes mission, vision, and values of client Health, and abides by service behavior standards.
- Performs other duties as assigned.
Required Education:
- High School Diploma or equivalency is required.
Preferred Certifications & Licensure:
- RPT (Registered Phlebotomy Technician) AMT or PBT (Phlebotomy Technician) ASCP certification preferred.
Required Skills & Experience:
- Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required.
- May be required to work at other client sites.
- Knowledge of the collection of Therapeutic Phlebotomies at Client.
Preferred Skills & Experience:
- Six (6) Months of laboratory experience.