Phlebotomist III – Floater

Job Description

Job Summary:

• The Patient Services Representative III (PSR III) serves as the face of our company to patients, whether they are visiting for routine health services or critical health decisions.
• The PSR III is responsible for drawing high-quality blood samples from patients and preparing specimens for laboratory testing, strictly following established procedures.
• This role requires creating a trusting and confident environment by explaining procedures clearly and performing blood draws skillfully, safely, and accurately.

Responsibilities:

• Perform daily tasks accurately and on schedule under the direction of the area supervisor.
• Maintain a safe, clean, and professional environment at all times.
• Confidently perform both forensic and clinical specimen collection and processing per established guidelines.
• Verify patient demographic information and ensure proper labeling of specimens, including obtaining patient signatures post-venipuncture to confirm specimen accuracy.
• Maintain thorough records and documentation as required.
• Demonstrate leadership behaviors and promote a positive image to patients, clients, colleagues, and the general public.
• Adapt to assignments at various locations including doctor’s offices, patient service centers, or other sites as needed.

Qualifications:

• High school diploma or equivalent required.
• Medical training such as Medical Assistant or Paramedic preferred.
• Phlebotomy certification required for positions in California, Nevada, and Washington.
• Minimum of three years’ phlebotomy experience, including pediatric, geriatric, and capillary collections.
• At least two years’ experience in a Patient Service Center environment preferred.
• Customer service experience in retail or service industries is a plus.
• Proficient keyboard/data entry skills.

Skills and Abilities:

• Excellent phlebotomy skills, including with pediatric and geriatric patients.
• Ability to work independently with minimal supervision.
• Ability to prioritize and handle multiple tasks in a fast-paced, high-volume setting.
• Flexibility to work weekends, holidays, on-call shifts, and overtime as staffing needs require.
• Strong customer focus with excellent communication skills, transparency, and the ability to embrace change.
• Must have reliable transportation, a valid driver’s license, and a clean driving record if travel is required.