Phlebotomist II

Job Description

Job Summary:

• The PSR II serves as the face of the organization, providing high-quality specimen collection and creating a professional and reassuring patient experience. This role involves skillful venipuncture, adherence to protocol, and strong attention to detail in high-volume environments. The position requires flexibility to travel between locations and adapt to changing work demands.

Key Responsibilities:

• Perform safe and accurate blood collection (including pediatric, geriatric, and capillary)
• Verify patient ID and labeling accuracy post-collection
• Maintain a clean, safe, and professional environment
• Process forensic and clinical specimens per established protocols
• Complete accurate documentation and uphold confidentiality standards
• Demonstrate professionalism and positive image to patients, clients, and staff
• Travel to multiple Patient Service Centers or physician offices as needed
• Comply with all company procedures, policies, and dress code
• Use sound judgment and decision-making under established guidelines

Education:

• High school diploma or equivalent (required)
• Medical assistant or paramedic training (preferred)
• Phlebotomy certification (preferred; required in CA, NV, WA)

Experience:

• Required: 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections
• Preferred: 2 years in a Patient Service Center environment
• Customer service experience in retail/service settings
• Proficient in data entry and using digital systems

Skills & Requirements:

• Strong independent work skills in fast-paced, high-volume environments
• Excellent communication, customer focus, and adaptability
• Must have reliable transportation and valid driver’s license (if applicable)
• Willing to work flexible hours including weekends, holidays, and travel with minimal notice