Phlebotomist III – Floater

Job Description

Position Summary:

• The PSR III represents the company as the first point of contact for patients.
• This role requires drawing high-quality blood samples, preparing specimens for lab testing, and ensuring a positive, trustworthy experience for patients.
• This floater position requires flexibility and travel to various locations based on business needs.

Key Responsibilities:

• Perform skilled venipuncture and capillary blood collection, including on pediatric and geriatric patients.
• Prepare and process specimens according to established protocols.
• Confirm patient identity and ensure correct labeling of specimens.
• Maintain accurate documentation and records of patient interactions and samples.
• Provide exceptional customer service and build patient trust.
• Promote a safe, professional, and confidential work environment.
• Float between assigned locations with minimal notice, based on staffing needs.
• Adhere to all company policies including dress code, health & safety standards, and operational excellence guidelines.

Education:

• High school diploma or equivalent required.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred; required in CA, NV, WA.

Experience:

• Minimum 3 years of phlebotomy experience, including pediatric and geriatric patients.
• At least 2 years in a Patient Service Center environment preferred.
• Retail or service industry customer service experience is a plus.

Skills:

• Excellent phlebotomy and specimen handling skills.
• High attention to detail with ability to work in a fast-paced, high-volume setting.
• Strong communication and interpersonal skills.
• Proficient in data entry and patient information systems.

Additional Requirements:

• Must have reliable personal transportation, a valid driver’s license, and a clean driving record.
• Flexible availability including weekends, holidays, overtime, and on-call shifts.
• Must be dependable, punctual, and able to work independently with minimal supervision.
• Ability to multitask, adapt to change, and manage competing priorities.
• Floaters must be able to travel between sites and be on time at the assigned location each day.