Phlebotomist II

Job Description

Overview:

• The PSR II serves as the face of the company to patients, assisting them during routine health visits or critical health decisions. This role involves drawing quality blood samples, preparing specimens for lab testing, and maintaining a professional, trustworthy environment while explaining procedures to patients.

Key Responsibilities:

• Perform daily activities accurately and on time under area supervisor guidance.
• Maintain a safe, professional environment.
• Confidently perform forensic and clinical specimen collection and processing following established practices.
• Verify patient demographic info, including initials and patient signatures post-venipuncture, confirming tube labeling accuracy.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.

Job Requirements:

• Deliver quality, error-free work in a fast-paced environment.
• Work independently with minimal supervision.
• Exhibit excellent phlebotomy skills, including pediatric and geriatric patients.
• Flexible availability for weekends, holidays, on-call, and overtime.
• Adhere strictly to company policies, dress code, health & safety, and guiding principles.
• Make decisions based on established procedures using good judgment.
• Reliable transportation, valid driver’s license, and clean driving record (if applicable).
• Ability to travel and work at multiple locations on short notice.
• Manage multiple priorities in a high-volume setting.
• Demonstrate superior customer focus, effective communication, adaptability to change, and business knowledge.

Training:

• Locations may vary depending on trainer availability.

Education:

• High school diploma or equivalent REQUIRED.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred (required in California, Nevada, and Washington).

Experience:

• Minimum 3 years phlebotomy experience, including pediatric, geriatric, and capillary collections.
• At least 2 years in a Patient Service Center environment preferred.
• Customer service experience in retail or service environment preferred.
• Keyboard/data entry experience.