Job Description
Job Summary:
- The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR II draw quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR II have direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
- The PSR II will demonstrate Leadership Behaviours while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctor’s office, a patient service center or as business needs dictate.
Additional Job Details:
- Candidate must have reliable transportation to get to/from worksite without issue (bus, Uber, rideshare is not reliable transportation).
- Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift.
- Excessive absenteeism/tardiness is not tolerated and will be cause for termination.
- Candidates need to be within a 20-25 min commute window to ensure their ability to travel to/from the site for coverage.