Phlebotomist II – Float

Job Description

Role Summary:

• The PSR II serves as the face of the company, providing high-quality, compassionate service to patients while collecting and preparing specimens for laboratory testing.
• This role requires excellent phlebotomy skills, professionalism, and the ability to handle confidential patient information with care.
• The PSR II must demonstrate leadership, adaptability, and a commitment to process excellence.

Key Responsibilities:

• Perform venipuncture, capillary, and other specimen collections accurately and safely from patients of all ages (pediatric to geriatric).
• Verify patient identity and specimen labeling in the patient’s presence to ensure accuracy.
• Prepare and process specimens for lab testing according to established procedures.
• Maintain accurate records and documentation in compliance with company policies.
• Create a positive, professional experience for patients while maintaining confidentiality and trust.
• Follow safety protocols and uphold a clean, organized work environment.
• Travel between locations as needed (for float positions), maintaining punctuality and reliability.
• Represent the company’s values through excellent customer service, teamwork, and ethical behavior.

Education:

• High school diploma or equivalent required.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification required in CA, NV, and WA; preferred in other states.

Experience:

• Minimum 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• At least 2 years in a Patient Service Center or similar clinical setting preferred.
• Customer service experience in retail or healthcare settings helpful.

Skills:

• Strong phlebotomy and specimen handling techniques.
• Excellent interpersonal and communication skills.
• Ability to multitask and work independently with minimal supervision.
• Reliable transportation and clean driving record (for float positions).
• Proficiency with computer systems and data entry.

Float Position Details (if applicable):

• Travel between multiple patient service centers or in-office phlebotomy locations as assigned.
• Eligible for mileage reimbursement.
• Must maintain a clean driving record and punctual attendance.