Phlebotomist II

Atlanta, Georgia
May 23, 2025
Contract
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Job Description

Job Summary:

  • The Patient Services Representative II (PSR II) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  • The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  • The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  • The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  • Successful applicants may be assigned to a doctor’s office, a patient service center or as business needs dictate.

Key Responsibilities:

  • Perform daily activities accurately and on time under the direction of the area supervisor.
  • Maintain a safe and professional environment.
  • Perform with confidence both forensic and clinical specimen collection and processing duties, following established practices and procedures.
  • Perform verification of patient demographic information and initials, including patient signature post-venipuncture, to verify tubes were labeled in their presence and that the name on the label is correct.
  • Maintain required records and documentation.
  • Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public in general.

Job Requirements:

  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills, including pediatric and geriatric.
  • Flexible and available based on staffing needs, including weekends, holidays, on-call, and overtime.
  • Committed to all policies and procedures, including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  • Must be able to make decisions based on established procedures and exercise good judgment.
  • Must have reliable transportation, valid driver’s license, and clean driving record, if applicable.
  • ravel and flexible hours required to work multiple locations and cover Patient Service Center/In-Office
  • Phlebotomy locations with minimal notice.
  • Capable of handling multiple priorities in a high-volume setting.
  • Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business.

Required Education:

  • High school diploma or equivalent is required.

Medical training:

  • Medical assistant or paramedic training preferred.

Work Experience:

  • Three years of phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
  • Minimum two years in a Patient Service Center environment preferred.
  • Customer service in a retail or service environment preferred.
  • Keyboard/data entry experience required.

Additional Job Details: Training locations may vary based on trainer availability.

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