Entry Phlebotomist I

Job Description

Job Summary:

• The Patient Services Representative I (PSR I) serves as the face of the company to patients—whether they’re visiting as part of a routine check or for critical health decisions.
• This entry-level role focuses on providing a warm, compassionate, and professional patient experience from the moment they walk in.
• Greeting patients and assisting with check-ins via self-service kiosk or handheld tablet.
• Answering questions and addressing concerns with care and empathy.
• Maintaining the cleanliness and order of the waiting area.
• Assisting during breaks when Phlebotomists are unavailable.
• Training in Phlebotomy to support the team and grow within the company.
• Support daily activities under supervisor direction, accurately and on time.
• Maintain a professional, safe, and clean environment.
• Handle documentation and records as required.
• Demonstrate strong organizational commitment and a positive public image.

Requirements:

• High school diploma or equivalent.
• High level of customer service experience (critical for this role).
• Willingness to learn and perform Phlebotomy during downtime or staff breaks.
• Minimum 1–2 years of face-to-face customer service experience (e.g., retail, hospitality, home health).
• Strong data entry and keyboarding skills.
• Must handle patients with compassion and professionalism.