Phlebotomist I

Job Description

Position Summary:

• The Phlebotomist I / Patient Services Representative I (PSR I) serves as the frontline representative of the organization, interacting directly with patients who visit for routine lab work or critical diagnostic testing.
• This role requires drawing high-quality blood samples, preparing specimens for laboratory analysis, and maintaining strict adherence to established procedures and safety protocols.
• The PSR I is expected to create a professional, compassionate, and trustworthy experience for every patient.
• This includes clearly explaining procedures, ensuring patient comfort, and performing venipunctures and other specimen collections accurately and efficiently.
• The role also requires maintaining confidentiality, demonstrating strong organizational behaviors, and upholding process excellence standards.

Key Responsibilities:

• Perform all daily assigned activities accurately, efficiently, and on time under the direction of the area supervisor.
• Create and maintain a clean, safe, and professional work environment.
• Confidently perform both forensic and clinical specimen collection and processing following all procedures.
• Collect high‑quality blood specimens, including pediatric and geriatric draws.
• Prepare specimens for laboratory testing according to required standards.
• Maintain accurate and complete documentation and records.
• Demonstrate organizational commitment and represent the company positively to patients, clients, and colleagues.
• Provide excellent patient experience by fostering trust and ensuring safety.

Job Requirements:

• Ability to produce accurate, error‑free work in a fast‑paced environment.
• Ability to work independently with minimal on‑site supervision.
• Strong phlebotomy skills, including pediatric and geriatric.
• Flexibility to support staffing needs, including weekends, holidays, on‑call, and overtime as required.
• Reliable, consistent attendance and punctuality are mandatory.

Required Education & Certifications:

• High school diploma or equivalent – REQUIRED
• Medical assistant or paramedic training – Preferred
• Phlebotomy certification – Preferred
• Required in: California, Nevada, and Washington

Work Experience:

• Minimum 6 months of phlebotomy experience – REQUIRED
• 1+ year of phlebotomy experience – Preferred
• Customer service experience in retail/service environments – Preferred
• Proficiency with keyboard/data entry is required

Additional Requirements:

• Candidates must list home city and commute time on resume. Commute should be within 20–25 minutes of the job site.
• Candidates must have reliable personal transportation Ride‑share, taxi, bus, or drop‑off arrangements do NOT qualify as reliable transportation.
• Must be available for all scheduled shifts, arrive on time, and remain for the full shift.
• Excessive absenteeism or tardiness will result in termination.