Job Description
Job Summary:
- The Phlebotomist I serves as the first point of contact for patients at the Patient Service Center.
- This role requires exceptional customer service skills to assist patients with checking in, scheduling appointments, and ensuring a smooth workflow.
Job Responsibilities:
- Perform daily activities of the Patient Care Center with accuracy and timeliness.
- Draw quality blood samples from patients, forensic and clinical specimen collection and processing duties.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct
- Maintains require records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
- Perform daily tasks accurately and on time under the supervision of the area supervisor.
- Collect both forensic and clinical specimens confidently and skillfully following established procedures.
- Prepare specimens for lab testing and maintain required documentation and records.
- Provide a safe, clean, and professional environment at all times.
- Deliver a high standard of customer service and professionalism to patients, clients, and team members.
- Promote a positive image of the company and demonstrate strong organizational commitment.
Requirements:
- High school diploma or equivalent.
- Minimum of 1 year experience.
- Phlebotomy certification preferred (Required in California, Nevada, and Washington).