Job Description
Overview:
- The Phlebotomist II – Float serves as the face of the company, providing expert blood collection and specimen processing while delivering excellent patient care across multiple locations.
- This role supports high-volume and complex clients and may lead or mentor other staff on site.
- Key patient-facing role responsible for skilled phlebotomy, including pediatric and geriatric draws, and accurate specimen processing.
- This role builds patient trust, ensures quality care, and upholds confidentiality.
- PSR IIs may be assigned to a Patient Service Center, physician’s office, or other locations based on business needs.
Key Responsibilities:
- Collect blood specimens safely and accurately.
- Verify patient identity and label samples in their presence.
- Maintain clean, professional workspaces and follow all safety protocols.
- Ensure accurate recordkeeping and documentation.
- Travel between multiple sites as needed (float position).
- Deliver high-quality service independently with minimal supervision.
- Follow all company policies, including dress code and health/safety standards.
Experience:
- 1 – 3 years of phlebotomy experience (inclusive of pediatric, geriatric, and capillary collections).
- Experience in a Patient Service Center preferred.
- Customer service and data entry experience required.
Education:
- High school diploma or equivalent (REQUIRED).
Certifications:
- Phlebotomy certification (REQUIRED in CA, NV, WA; preferred elsewhere) .
Skills:
- Strong communication, multitasking, and judgment.
- Ability to work in a fast-paced environment.
- Superior customer focus and adaptability.