Phlebotomist I

Job Description

Job Description:

• The Patient Services Representative I (PSR I) serves as the face of the company, welcoming patients for routine health visits or life-defining medical decisions.
• The PSR I is responsible for drawing quality blood samples, preparing specimens for lab testing, and ensuring all procedures follow established practices.
• This role requires creating an atmosphere of trust and confidence with patients while performing phlebotomy skillfully, safely, and accurately.
• The PSR I demonstrates leadership behaviors, process excellence, and sensitivity to confidentiality while maintaining accuracy in all patient information.

Key Responsibilities:

• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe, professional, and welcoming environment.
• Confidently perform both forensic and clinical specimen collection and processing following established practices.
• Maintain required records and documentation accurately.
• Promote a positive image of the organization to patients, clients, employees, and the public.

Requirements:

• Ability to provide high-quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric draws.
• Flexible availability, including weekends, holidays, on-call, and overtime as needed.

Education & Certification:

• High school diploma or equivalent.
• Medical training (Medical Assistant or Paramedic) preferred.
• Phlebotomy certification preferred (required in California, Nevada, and Washington).

Experience:

• Minimum of 6 months of work experience; 1+ years phlebotomy experience preferred.
• Customer service experience in retail or service environment preferred.
• Keyboard/data entry experience required.