Phlebotomist I

Job Description

Job Summary:

• The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• This role has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures and drawing blood specimens in a skillful, safe, and accurate manner.
• The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.

Job Duties and Responsibilities:

• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe, professional, and welcoming environment for patients.
• Perform with confidence both forensic and clinical specimen collection and processing duties, following established practices and procedures.
• Maintain accurate records and required documentation in accordance with organizational and regulatory requirements.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the general public.

Job Requirements:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.

Education:

• High school diploma or equivalent – REQUIRED
• Medical training such as Medical Assistant or Paramedic training –Preferred
• Phlebotomy certification – Preferred (Required in California, Nevada, and Washington)

Work Experience:

• Minimum of 6 months experience – REQUIRED
• 1+ years of phlebotomy experience – Preferred
• Customer service experience in a retail or service environment –Preferred
• Keyboard and data entry experience – Required