Phlebotomist I

Job Description

Position Summary:

• The Patient Services Representative I (PSR I) serves as the face of the company to patients visiting for routine health screenings or important medical decisions.
• This role is responsible for collecting quality blood specimens and preparing them for laboratory testing while following established procedures and safety standards.
• The PSR I interacts directly with patients, fostering an atmosphere of trust and confidence by explaining procedures clearly and performing specimen collection in a safe, accurate, and professional manner.
• The position emphasizes leadership behaviors, process excellence, confidentiality, and accuracy in handling patient information.

Key Responsibilities:

• Perform daily activities accurately and within established timelines under the direction of the area supervisor.
• Maintain a safe, clean, and professional work environment.
• Perform forensic and clinical specimen collection and processing according to established procedures.
• Ensure proper documentation and maintenance of required records.
• Promote a positive image to patients, clients, employees, and the public.
• Demonstrate organizational commitment and professionalism at all times.

Job Requirements:

• Ability to deliver high-quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Strong phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, overtime, and on-call shifts as needed.
• Strong attention to detail and commitment to patient confidentiality.
• Excellent customer service and communication skills.
• Proficiency in keyboarding and data entry.

Required Education:

• High school diploma or equivalent (required).
• Medical training (Medical Assistant or Paramedic training preferred).
• Phlebotomy certification preferred (required in California, Nevada, and Washington).

Work Experience:

• Minimum of 6 months of experience required.
• One or more years of phlebotomy experience preferred.
• Customer service experience in a retail or service environment preferred.
• Data entry experience required.