Certified Phlebotomy Tech

Job Description

Job Summary:

• Performs specimen processing and accessioning in the Referral Lab.
• Performs various types of specimen collection, phlebotomy (including mobile route) and drug test monitoring.
• Reviews lab reports and performs quality review and troubleshooting, resolving problems as they occur.
• Serves as member of laboratory client services team.
• May prepare specimens for testing, accessioning and packaging for dispatch to outside labs according to written protocols.

Duties and Responsibilities:

• Performs the full range of duties from specimen procurement through specimen processing by using laboratory equipment and devices.
• Acts as a resource for the lab by handling and triaging inquiries to the appropriate personnel, including giving out lab reports and delivering specimens to the appropriate division.
• Responsible for the achievements and success of client.
• Follows through and meets commitments; accountable for own actions and supportive of colleagues; presents self in appearance and actions in a manner that conveys professionalism and pride in area of responsibility; projects a positive presence and ensures that work related or personal frustrations are kept separate from patient care and professional activities; takes responsibility for problems and solutions; follows existing policies and procedures.
• Foster an environment of mutual respect and trust among ourselves and with all whom we serve.
• Always compassionate and empathetic for both patients and team members; makes eye contact, smiles and or greets every individual using the individual’s name, if known; treats all guests and co-workers with the utmost respect, dignity, courtesy and respects their confidentiality; arrives to meetings on time; keeps personal conversations with other employees offstage, out of earshot of patients and visitors.
• Tells the truth and strives to earn the trust of those around us.
• Seeks ideas and approaches that can change the way the world discovers, teaches and heals.
• Approaches work creatively and continuously looks for new and flexible ways to solve problems; encourages and implements ideas to improve safety, customer service and operational performance; works to create efficient and effective systems so that time is not spent repeating and fixing problems; initiates and supports change.
• Committed to achieving the highest level of excellence in patient care, discovery and education. Demonstrates pride; practices humility; embraces greatness; encourages and praises others for work well done; learns to grow developing self and others personally and professionally; is accurate and strives for excellence; creates a positive and productive work climate.

Required Education:

• Technical knowledge of lab procedures, functions and processes gained through education, experience, or a combination of the two.

Required Certifications & Licensure:

• State of California Phlebotomy License (Certified Phlebotomy Tech I).

Required Skills & Experience:

• Technical knowledge of lab procedures, functions and processes Produced through education, experience, or a combination of the two.
• Strong written and verbal communication skills.
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties.
• Must demonstrate customer service skills appropriate to the job.
• Ability to maintain a work pace appropriate to the workload.
• Ability to establish and maintain effective working relationships across the Health System.

Preferred Skills & Experience:

• Prefer one year of phlebotomy experience.
• Completion of UCI phlebotomy program.