Phlebotomist II

Job Description

Position Overview:

• The Patient Services Representative II (PSR II) serves as the face of our organization, delivering high-quality care and service to patients during routine or critical health visits.
• PSR IIs are responsible for collecting and preparing blood specimens for lab testing, while ensuring accuracy, patient comfort, and adherence to protocols.
• This role demands professionalism, strong phlebotomy skills, and a high level of customer focus.
• Assignments may include a physician’s office, patient service center, or other healthcare settings based on business needs.

Key Responsibilities:

• Greet patients and explain procedures clearly and compassionately.
• Perform accurate venipunctures and capillary draws on pediatric, adult, and geriatric patients.
• Verify patient identification and ensure tubes are labeled in the patient’s presence.
• Prepare and process specimens for clinical and forensic testing per established procedures.
• Maintain all documentation and patient records accurately and confidentially.
• Uphold safety, cleanliness, and compliance standards at all times.
• Represent the company professionally and positively in all settings.
• Travel as needed to cover additional locations with minimal notice.
• Adhere to all company policies, including dress code and safety protocols.

Education:

• High school diploma or equivalent (Required).
• Medical assistant or paramedic training (Preferred).

Experience:

• Minimum 3 years phlebotomy experience required, including pediatric, geriatric, and capillary draws.
• 2+ years in a Patient Service Center environment (Preferred).
• Data entry and computer proficiency (Required).