Phlebotomist I

April 3, 2025
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Job Description

Job Summary:

  • Under the direction of the area supervisor, the Patient Services Representative I (PSR I) is responsible for performing daily activities accurately and on time while maintaining a safe and professional environment.
  • The PSR I represents the face of the company to patients and ensures a high level of trust and confidence while explaining procedures, performing specimen collections, and processing samples for lab testing.
  • The PSR I is tasked with following established practices and procedures to ensure quality, safe, and accurate work while maintaining sensitivity to confidentiality and patient information.

Key Responsibilities:

1. Perform specimen collection and processing duties:

  • Confidently perform both forensic and clinical specimen collection and processing following established practices and procedures.

2. Maintain documentation and records:

  • Ensure required records and documentation are maintained accurately and completely.

3. Promote a positive image:

  • Demonstrate organizational commitment by creating a welcoming atmosphere and promoting a positive image to patients, clients, employees, and the public.

4. Work independently:

  • Display the ability to work independently with minimal supervision while ensuring quality, error-free work in a fast-paced environment.

5. Flexibility:

  • Be available based on staffing needs, including weekends, holidays, on-call, and overtime when necessary.

Job Requirements:

  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to work independently with minimal supervision.
  • Excellent phlebotomy skills, including pediatric and geriatric experience.
  • Flexible availability: Must be able to work weekends, holidays, on-call shifts, and overtime as needed.
  • Must maintain a reliable transportation method to get to/from work without issue (bus, Uber, or rideshare are not acceptable).
  • Punctuality: Candidates must be on time and able to stay for the entire shift.
  • Excessive absenteeism or tardiness will lead to termination.
  • Bilingual candidates must have a high level of proficiency in both English and Spanish.

Required Education:

  • High School diploma or equivalent is REQUIRED.

Work Experience:

  • Minimum of 6 months experience REQUIRED.
  • One or more years of phlebotomy experience is preferred.
  • Customer service experience in a retail or service environment is preferred.
  • Keyboard/data entry experience is required.